Agent Roleplay Network
A free service from The Hyland Group
Practice like a pro

Get sharper on every call. Practice with agents who want it too.

The Hyland Group hosts the Agent Roleplay Network as a free service for agents at any brokerage. Tell us when you're free and what you want to work on. We call you and a practice partner for a roleplay (15 to 60 minutes, your pick), then email you coaching notes on what went well and what to sharpen.

Free, any brokerage 15 to 60-minute phone roleplays Coaching notes after every call

Calls and texts come from (928) 493-8484. Save it as Agent Roleplay Network so you don't miss your sessions. Save to contacts

How it works

Three steps, then you just answer your phone.

Tell us when you're free

Pick your open times, how often you want to practice, and what you're working on: listing presentations, objections, buyer consults, prospecting and more.

We call you both

We pair you with an agent whose schedule and goals fit, and call you both at session time. Take turns as the agent and the client. Keep a weekly partner or add extra sessions any time.

Get your coaching notes

Calls are transcribed so each of you gets notes by email: what you did well, where to tighten your scripts, and what to try next time.

Why agents use it

Reps you can't get on live clients.

Roleplay is how top agents get comfortable with hard conversations before they're on the line with a real buyer or seller. This makes it easy to do every week.

Real agents, real pressure

Practice with agents from other teams and brokerages who are working on the same skills you are.

An AI partner when you need one

Partner can't make it? An AI practice partner takes the call instead, so you still get your reps. Or choose AI practice any time.

Coaching notes, every call

Specific feedback from your actual conversation, not generic tips, emailed to you after every session.

Fits your calendar

A standing weekly partner, plus open shifts from other agents whenever you want more. Pause any time.

For team leaders

Stay close to your agents' practice, without running it yourself.

Your team gets its own invite link. We handle the matching, the calls and the coaching notes. You get a private scorecard that shows who's putting in the reps, and you can listen to their calls.

  • Sessions held, attended, no-shows and late cancels for every agent
  • Minutes practiced, so you can see who's consistent
  • What each agent is strong at and working on, from their coaching notes
  • Every call your agents were on: listen back, read the transcript, see the coaching and AI scores
  • What's booked for the next two weeks
  • A Monday-morning email with the scorecard whenever your team practiced that week
Create a free team account

Takes a minute. You get your team's invite link and scorecard right away.

Team scorecardLast 30 days
AgentHeldPracticedWorking on
Agent A8
Objections
Agent B6
Listing presentation
Agent C4
Buyer consult
Agent D1
Prospecting

Illustration. Your scorecard shows your own team's numbers.

Questions

Good to know

Is it really free?

Yes. The Hyland Group runs the Agent Roleplay Network as a free service to help agents build their skills. There's nothing to buy.

Who can join?

Real estate agents at any brokerage. Join on your own with "Join free" above, or through your team's invite link so your team leader can follow your progress. Team leaders can create a free team in a minute.

What if my partner doesn't show up?

The AI practice partner steps in on the same call, so your time isn't wasted. If your partner cancels ahead of time, we find you a fill-in or the AI partner calls you instead.

Are the calls recorded?

Yes. Calls are recorded and transcribed only to write your coaching notes, and you're told at the start of every call. See our Privacy Policy.

Can I practice more than once a week?

Yes. Keep your weekly partner and add sessions from other agents' open times as often as you like, from Find sessions in your profile.